Throughout the project development process, the important project related terms can be documented, which forms the glossary of the project. The glossary can be revisited when and where misunderstanding or miscommunication occurs, in order to make sure everyone is on the same page, especially during project meetings or case study meetings.
You can use various methods to develop the glossary together with the project partners, for example, during one of the project partner meetings, we tried interactive games to make the words familiar for everyone and to add new words to it in order to avoid miscommunication. These methods turned out to be very effective in reaching the main aim of the glossary, which is knowledge transfer. Here are some of the methods we used: